Related Connect25.02.05 - App Store

Related Connect is a personalized mobile app for residents who live in our residential portfolio. The app offers seamless access to your home while on the go. It’s your Related world, in one amazing app.

Stay connected to your Related Life from the palm of your hand.

If you’re not already a resident, discover us at www.related.com to learn more.
App Features:
Account
◦ Manage payments and view billing history.
◦ Update and add preferred payment methods.
◦ Enroll in autopay.
◦ Update your preferences.
Services
◦ Log a maintenance request.
◦ Authorize new guests.
◦ Book amenities in your building.
◦ View your building’s staff directory, including new members.
◦ Contact your building team.
Discover
◦ Learn about new and upcoming offers in your building and community.
◦ Find benefits relevant to you.
◦ RSVP to events in your community.

Version History Bug fixes 25.02.05 04/04/2025 - Bug Fixes and Improvements 24.02.13 04/10/2024 - Bug fixes
- Caching improvements for a snappier app! 23.11.08 12/06/2023 - Bug fixes
- UI Updates 23.06.27 09/21/2023 Fixed a bug that prevented users from linking and controlling their Lutron lights and shades bridge. 23.06.14 06/20/2023 HqO, a tenant and workplace experience platform, has announced a strategic partnership with Related Companies to power Related’s tenant experience technology across its residential portfolio. 1.10.0 05/17/2022 Resolved authentication issue affecting certain resident users. 1.9.6 03/14/2022 Improved log in experience
Added restaurants to local neighborhoods
Additional bug fixes 1.9.5 03/08/2022 Fixed a bug preventing users from logging service requests
Additional bug fixes 1.9.4 01/26/2022 Ability to delete messages in Inbox
FAQ's added to billing section
Added updates to reservation feature 1.9.3 11/01/2021 Quick fix for reservation booking errors. 1.9.2 10/04/2021 We’re in the process of making improvements to the amenity booking process. These new features will be rolling out to your building soon. 1.9.1 09/17/2021 We’re in the process of making improvements to the amenity booking process. These new features will be rolling out to your building soon. 1.9.0 09/15/2021 Log in improvements and various bug fixes 1.8.1 08/04/2021 We’ve added the ability to link and control your Ecobee 3 smart thermostat, where applicable. 1.8.0 07/13/2021 Various Improvements to the Login flow and Bug Fixes 1.7.0 06/14/2021 Fixed a bug that prevented users from linking a car within the valet parking feature. 1.6.2 02/23/2021 Tap the new concierge bell to quickly access key app features. 1.6.1 02/08/2021 Fixes issues with biometric authentication and other app improvements. 1.5.1 12/07/2020 - Introducing the Related Perks program, one of the exclusive benefits available to you as a Related resident. Here you’ll find an array of promotional offerings from our partners, including preferred pricing, exclusive access, and more.
- Residents of 35 Hudson Yards can now order food from the Equinox Hotel for delivery to their door.
- Various additional bug fixes. 1.5.0 10/27/2020 Fixed issue with parking ticket validation affecting users at specific Related buildings. 1.4.1 08/20/2020 - Ability for push notifications regarding online lease renewal options. Users must 'Allow Notifications' to receive information.
- Added more scheduling flexibility when reserving amenity spaces. 1.4.0 07/20/2020 - Improved login capabilities to increase session duration
- Fixed ability to connect home devices using Lutron
- Added 'Hudson Yards Delivers' feature for at-home dining to all Hudson Yards neighborhood buildings
- Enhancement of valet parking feature interface 1.3.13 04/02/2020 - Fixed issue preventing the submission of Service Requests
- Fixed ability to receive Push Notifications
- Resolved issue preventing changes to Push Notification preferences
- Account payment bug fix when a negative charge exists 1.3.11 01/31/2020 Updated privacy policy 1.3.10 01/22/2020